Knowledge Base

The Knowledge Base has more than 718 support references, created by support professionals who have resolved issues for our customers. It is constantly updated, expanded, and refined to ensure that you have access to the very latest information. Begin by browsing folders on the left side of this site.

Academic Calendar Triton College Academic Calendar More...	Registration Triton College Registration Information More...
Instructors *Courses: How do I remove old courses from my Course List? 1. My Courses Page (Course List, etc.) Announcements: How do I add or post an announcement? 0. Getting to Know Your Online Course Environment ****New Features: CE 8 / Vista 8 More...	Students Syllabus: Where do I find the Syllabus for the course? My Grades: How do I find my grades? *Courses: How do I remove old courses from my Course List? 0. My Courses Page (Course List, etc.) Assessments: *How do I take a quiz? More...
SafeAssign SafeAssign - **Overview for Students SafeAssign - How do I view submissions? SafeAssign - **Overview for Instructors SafeAssign - How do I submit a SafeAssignment? SafeAssign - FAQs (Instructors) More...	Compatibility with Browsers/Software Browser Checker - Is there a one-stop site that tests my computer's ability to work with online courses? Computer Requirements - What are the minimum computer requirements for using CE 8 / Vista 8? **Browsers - What are the recommended browsers for CE 8 / Vista 8? Browser Checker - After I login, a Browser Check window pops up with the error: "Errors were detected. Please scroll down to see the errors in your browser configuration." What do I do? *Browser Settings - What are all the browser settings I need to be aware of? More...
Known Issues / Release Notes CE 8 / Vista 8 Release Notes CE 8 / Vista 8 Release Notes, Service Pack 1 Known Issue: The icons for new mail, discussion, assignments, etc. often show up on the welcome page even when there are in fact no new messages. CE 8 / Vista 8 Resolved Issues, Service Pack 1 CE 8 / Vista 8 Resolved Issues More...	General Questions What is my Blackboard user name and password? I have enrolled in a course but the course link is not listed in My Blackboard. When will the link be available? What should I expect after enrolling in an Online course? Why am I unable to log into Blackboard? How do I contact my instructor? More...
Triton Resources ETRC PDC Library More...